Case study
User discovery for improved project management
We helped LWF assess and improve their system by mapping user journeys, identifying challenges, and standardizing reporting for better usability.
Let's tell your story.
We work with nonprofits to tell their story through data and technology.
We've worked with leading non-governmental organizations at all stages of their digital transformation journey.
Digital solutions built to scale
We partner with organizations to build digital products at any scale—whether its crafting your digital roadmap or developing a tailored solution for your project, we'll bring our technical expertise and sector knowledge to help you design the right solution using our unique perspective as an implementer and advisor.
Case study
Building a complaints and feedback system for improve service delivery
We helped DRC digitize its Feedback & Complaint Response Mechanism in Turkey, improving tracking, case handling, and decision-making with reports.
Case study
Developing an enterprise data warehouse and analytics capabilities
We helped LWF develop a centralized data warehouse, integrating real-time analytics and dashboards to improve decision-making across global programs.
Partnering with Hikaya has been key to our digital transformation. From strategic guidance to systems development, their support has reshaped the way we work and, as a result, elevated digital literacy across all levels of our organisation.
Services - Digital solutions at all levels of your organization
Our approach focuses on creating scalable, human-centered solutions that suit your needs, whether you're looking to enhance a single process or transform your entire digital ecosystem.
- Digital strategy. We assess an organization’s current tools and processes, identifying gaps, and envisioning a future state of digital maturity. This involves integrating tools based on principles such as human-centered design, scalability, and continuous improvement. A clear roadmap prioritizes short-term, high-impact initiatives while planning for long-term needs based on feasibility, desirability, and viability.
- Application development. Our approach uses agile methods to guide user discovery, rapid prototyping, and feedback. We focus on adding value by integrating existing systems and workflows, building on configurable platforms and open-source technologies to ensure the applications are easy to maintain and allow for a seamless handover.
- Monitoring and evaluation (M&E) systems. We develop data applications that enable organizations to manage data more effectively, improving service delivery in complex humanitarian contexts. These applications streamline data collection, processing, and reporting, while insights from past project data guide the design of more impactful projects.
- Data pipelines and system integrations. We help organizations unify their data sources into a streamlined pipeline, eliminating duplication and establishing a single source of truth. This integration ensures data flows seamlessly between systems while maintaining quality and traceability.
- Data standards and common data repositories. We help organizations establish data standards and common datasets to enhance efficiency and support their data maturity. By leveraging these standards, organizations can respond more quickly and effectively to humanitarian needs and make data-driven decisions.
Where we work - Digital solutions for every context
We've worked on projects across the globe, from the Middle East to Africa, Asia, and Latin America.
Tell us about your project
Partner with our team to develop tailored digital solutions for your organization.
Locations
- Berlin
Germany - Nairobi
Kenya