Case study
User discovery for improved project management
We helped LWF assess and improve their system by mapping user journeys, identifying challenges, and standardizing reporting for better usability.
We work with nonprofits to tell their story through data and technology.
Our approach focuses on creating scalable, human-centered solutions that suit your needs, whether you're looking to enhance a single process or transform your entire digital ecosystem.
We partner with organizations to build digital products at any scale—whether its crafting your digital roadmap or developing a tailored solution for your project, we'll bring our technical expertise and sector knowledge to help you design the right solution using our unique perspective as an implementer and advisor.
Case study
User discovery for improved project management
We helped LWF assess and improve their system by mapping user journeys, identifying challenges, and standardizing reporting for better usability.
Case study
Building a complaints and feedback system for improve service delivery
We helped DRC digitize its Feedback & Complaint Response Mechanism in Turkey, improving tracking, case handling, and decision-making with reports.
Case study
Developing an enterprise data warehouse and analytics capabilities
We helped LWF develop a centralized data warehouse, integrating real-time analytics and dashboards to improve decision-making across global programs.
Case study
Building a GIS for Humanitarian Mine Action
We worked with DDG in Yemen to develop a GIS and database system, improving mine action management with real-time data, mapping, and staff training.
Case study
Evaluation of MSF Shared IT Services
We evaluated MSF's Shared IT Services, assessing performance, cost-effectiveness, and market alternatives to provide recommendations for improvement.
Case study
Gathering requirements for a Management Information System
We helped HFHI develop a web-based MIS by evaluating existing systems, identifying gaps, and mapping vendors to optimize monitoring in the EMEA region.
Partnering with Hikaya has been key to our digital transformation. From strategic guidance to systems development, their support has reshaped the way we work and, as a result, elevated digital literacy across all levels of our organisation.
Partner with our team to develop tailored digital solutions for your organization.